Claude (Anthropic) — Identity & Data-Handling Facts

Pilot status: Evidence-backed pilot: 44 current facts across 8 services; 44 provider-stated and 0 interface-observed. 45 of 136 service-by-dimension cells contain at least one current scoped record; this is not full coverage of every region, plan, or platform.

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How this data is collected and checked (methodology)

Pilot record status

Names: Claude · Claude.ai
Provider: Anthropic (direct chat provider)
Recorded dimensions: 8 of 17 dimensions have at least one scoped record
Claim sources: 8 provider-stated · 0 interface-observed

No current scoped record in this pilot:

Signup identifiers
Payment and billing identity
Inputs sent to downstream providers
Human review of chats
Retention
Optional privacy controls
Data controller's stated jurisdiction
Third-party site analytics
Metadata collected (including IP)

Account required

conditional

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Collection: mandatory
Account verification method: email confirmation
Triggered by: upgrading to a paid plan
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: global default · Plan: free/paid · Platform: web/API
First recorded by KYC Drift: 2026-07-13

To access our Services, we may ask you to create an Account.
— archived copy · captured 2026-07-13

you must sign up for a subscription with us (a “ Subscription ”), first by creating an Account
— archived copy · captured 2026-07-13

Sign-in methods (SSO/wallet)

Google SSO or email magic-link

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Linked to: your account · third party
Received by: Anthropic (Claude) · Google
Applies to: Region: global default · Plan: free/paid · Platform: web/desktop/mobile
Document date: 2026-05-19 (document states last updated)
First recorded by KYC Drift: 2026-07-13

you will see two different options for logging in to your Claude account. Continue with Google ... Continue with email
— archived copy · captured 2026-07-10

Phone at signup

required

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Collection: mandatory
Account verification method: SMS one-time code
Restrictions: VoIP numbers rejected · Google Voice rejected · app-generated numbers rejected · landlines rejected · supported locations only · one account per number
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: supported locations · Plan: free/paid · Platform: web/desktop/mobile · Signup path: Google SSO/email
Document date: 2026-05-19 (document states last updated)
First recorded by KYC Drift: 2026-07-13

We require phone verification for all new users, and there isn't a way to skip this step.
— archived copy · captured 2026-07-13

you'll be asked to enter your phone number from a supported location to receive a verification code via text message
— archived copy · captured 2026-07-13

you cannot use VoIP numbers, Google Voice, phone numbers created using apps, landlines, or other numbers that can't receive texts to verify your account.
— archived copy · captured 2026-07-13

Email at signup

conditional

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Collection: may collect (policy wording)
Triggered by: choosing the email signup path (Google SSO is the alternative)
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: supported locations · Plan: free/paid · Platform: web/API
First recorded by KYC Drift: 2026-07-13

Anthropic collects identifiers, including your name, email address, and phone number when you sign up for an Anthropic account
— archived copy · captured 2026-07-13

Minimum age

18+

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: global default · Plan: free/paid · Platform: web/API
First recorded by KYC Drift: 2026-07-13

You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher.
— archived copy · captured 2026-07-13

Continued use

Later identity or phone checks

conditional

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Collection: may collect (policy wording)
Account verification method: government ID or age proof
Triggered by: provider's discretion ('in certain circumstances')
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: global default · Plan: free/paid · Platform: web/API
First recorded by KYC Drift: 2026-07-13

Verification Data: In certain circumstances, we may ask you to verify your age or identity.
— archived copy · captured 2026-07-13

Inputs used for training

on by default; opt-out available

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Collection: mandatory
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: global default · Plan: free/paid · Platform: web
First recorded by KYC Drift: 2026-07-13

We may use your Inputs and Outputs to train and improve Anthropic AI models, unless you opt out through your account settings.
— archived copy · captured 2026-07-13

Deletion

Deletion and identifier reuse

available

Claim source: provider-stated
Archive integrity: archived & content checked
Enforcement: untested — a published policy is not proof of system behavior
claim checked through: 2026-07-13 · monthly re-check target; monitoring pipeline not yet operating
Source conflict: no conflict recorded in the current evidence set
Linked to: your account
Received by: Anthropic (Claude)
Applies to: Region: global default · Plan: free/paid · Platform: web
First recorded by KYC Drift: 2026-07-13

You also are able to delete individual conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days.
— archived copy · captured 2026-07-13

Evidence

The table separates the source capture from the latest supporting re-check in each immutable evidence stream. Document sha256 values fingerprint retained decoded bodies; interface-run digests fingerprint reviewed, redacted artifacts. A digest detects change but does not itself timestamp the bytes.

Evidence role	Source	Archive or result	Captured or observed	recorded / content checked	sha256
source capture · latest supporting re-check	https://www.anthropic.com/legal/consumer-terms	archived copy	2026-07-13	2026-07-13	`731724432cfff0c19f2b8a2da4610f0107442a100d35c405a2d88ff4bcff1070`
source capture · latest supporting re-check	https://support.claude.com/en/articles/13189465-log-in-to-your-claude-account	archived copy	2026-07-10	2026-07-13	`2493243a906bbc42a13cb20a5767449b03f2a9462cdeb5eecb8532269f8059cb`
source capture · latest supporting re-check	https://support.claude.com/en/articles/8287232-verify-your-phone-number	archived copy	2026-07-13	2026-07-13	`c789de708f21e72e768e9eda79de4bd3374e6dca0690b6ccf91148f93f48177c`
source capture · latest supporting re-check	https://www.anthropic.com/legal/privacy	archived copy	2026-07-13	2026-07-13	`a2fdc63d6bb693e172a803a2da85dbad2619d4022265cdb2cb0f2f2afb476168`

Pilot record status

Signup

Account required

Sign-in methods (SSO/wallet)

Phone at signup

Email at signup

Minimum age

Continued use

Later identity or phone checks

Inputs used for training

Deletion

Deletion and identifier reuse

Evidence

Related